Welcome, New Patients!
Everything you need to prepare for your first visit.
Why Patients Choose BluSky
We're thrilled you've chosen BluSky Dental for your dental care. Whether you're new to Ottawa, switching dentists, or visiting a dentist for the first time in years, we're here to make your experience positive and comfortable.
When you join our practice, you get:
- Personalized care — We take time to understand your needs
- Modern technology — Digital X-rays, 3D imaging, CAD/CAM dentistry
- Convenient locations — Three offices across Ottawa
- Flexible hours — Including evening appointments
- Multilingual team — Care in 18+ languages
- Insurance made easy — Direct billing to most providers
Before Your First Visit
1. Choose Your Location
We have three convenient Ottawa locations:
Centrepointe (Nepean)
117 Centrepointe Dr #102, Nepean, ON K2G 5X3
Phone: (613) 224-8600
Holland Cross (Westboro)
20 – 1620 Scott Street, Ottawa, ON K1Y 4S7
Phone: (613) 728-1511
McCarthy (South Ottawa)
3-3320 McCarthy Road, Ottawa, ON K1V 0X3
Phone: (613) 526-9876
2. Book Your Appointment
Three ways to book:
- Call your preferred location
- Book online at bluskydental.ca/book-a-visit
- Email us through our contact page
When booking, let us know:
- If you have dental anxiety (we can prepare accommodations)
- If you need specific services (emergency, cosmetic, etc.)
- Any time constraints or preferences
- Language preferences (18+ languages available)
3. Complete Your Forms
Save time by completing paperwork before your visit:
New Patient Forms Include:
- Personal and contact information
- Medical history questionnaire
- Dental history
- Insurance information
- Consent forms
Can't complete online? Arrive 15 minutes early to fill out forms in our office.
4. Gather What You Need
Please bring:
- ✓ Government-issued photo ID
- ✓ Dental insurance card (if applicable)
- ✓ List of current medications (including dosages)
- ✓ Previous dental X-rays (if available from your former dentist—we can request these for you)
- ✓ List of questions or concerns
- ✓ Completed new patient forms (if filled out ahead of time)
- ✓ CDCP information (if you're enrolled in the Canadian Dental Care Plan)
What to Expect at Your First Visit
Duration
Plan for approximately 90-120 minutes for your first appointment. This allows time for:
- Paperwork completion (if needed)
- Comprehensive examination
- X-rays (if needed)
- Discussion of findings
- Treatment planning
- Your questions
The Examination
Your first visit typically includes:
Comprehensive Oral Examination
- Assessment of teeth, gums, and soft tissues
- Oral cancer screening
- Bite and jaw evaluation
- Review of existing dental work
Diagnostic X-Rays
- Digital X-rays (90% less radiation than traditional)
- Panoramic X-ray may be taken for full mouth view
- 3D imaging if needed for complex cases
Discussion
- Review of findings with your dentist
- Explanation of any concerns
- Discussion of your goals
- Treatment recommendations
- Answers to all your questions
Professional Cleaning
Depending on your needs and appointment time, you may receive a cleaning at your first visit, or we may schedule it separately—especially if more extensive treatment is needed first.
Treatment Planning
If treatment is needed, we'll:
- Explain all options clearly
- Discuss pros and cons of each approach
- Provide written cost estimates
- Verify your insurance coverage
- Create a prioritized plan
- Never pressure you into immediate decisions
Transferring Your Records
From Your Previous Dentist
We can help obtain your records from your previous dentist, including:
- X-rays (digital or physical)
- Treatment history
- Periodontal charting
- Other relevant records
To request your records:
- Let us know your previous dentist's information
- Sign a records release form
- We'll handle the rest
Having your history helps us provide better, more informed care.
Insurance & Payment
We Direct Bill Most Insurance
We submit claims electronically on your behalf. You pay only your portion at the time of service.
No Insurance?
No problem! We offer:
- Competitive fees
- CDCP participation for eligible patients
Learn more about Insurance & Financing →
Cost Transparency
We provide clear cost estimates before any treatment. No surprises.
For Anxious Patients
Nervous about your first visit? You're not alone.
We specialize in caring for anxious patients:
- Let us know when booking—we'll prepare
- Extra time built into your appointment
- Gentle, patient approach
- Sedation options available
- You're always in control
Many patients tell us we've changed their feelings about dental care. Give us a chance to do the same for you.
Frequently Asked Questions
Please arrive 10-15 minutes early, especially if you haven't completed forms online.
No judgment here! We see many patients returning to dental care after long gaps. We'll assess your current situation and create a manageable plan to get your oral health back on track.
We can often schedule family members back-to-back or simultaneously. Mention this when booking and we'll accommodate when possible.
Please provide at least 24-48 hours notice so we can offer your time to another patient.
Ready to Get Started?
We look forward to welcoming you to the BluSky Dental family!
Call: (613) 728-1511
Address: 20 – 1620 Scott Street, Ottawa, ON K1Y 4S7
At BluSky we BEElieve in bringing life to your smile. 🐝