Accessibility at BluSky Dental
Everyone deserves a healthy smile.
Our Commitment
At BluSky Dental, we're committed to providing dental care that's accessible to everyone. We believe every person deserves quality dental services in a welcoming, barrier-free environment. Our team is dedicated to accommodating patients with disabilities and diverse needs.
BluSky Dental is committed to:
- Treating all people with dignity and respect
- Providing services that accommodate people with disabilities
- Communicating in ways that consider individual needs
- Training staff on accessible customer service
- Welcoming feedback to improve accessibility
We comply with the Accessibility for Ontarians with Disabilities Act (AODA) and strive to exceed minimum requirements.
Physical Accessibility
Centrepointe Location
117 Centrepointe Dr #102, Nepean
- Wheelchair accessible entrance
- Accessible parking nearby
- Barrier-free pathways
- Accessible washroom
- Ground floor location
Holland Cross Location
20 – 1620 Scott Street, Ottawa
- Building elevator access
- Wheelchair accessible entrance
- Underground accessible parking
- Barrier-free pathways
- Accessible washroom
McCarthy Location
3-3320 McCarthy Road, Ottawa
- Wheelchair accessible entrance
- Accessible parking (Hunt Club Centre)
- Barrier-free pathways
- Accessible washroom
- Ground floor location
Communication Accommodations
We Provide:
- Written information when requested
- Clear verbal communication at appropriate pace
- Visual aids to explain procedures
- Extra time for appointments when needed
- Multilingual services in 18+ languages
Let Us Know Your Needs
When booking your appointment, please tell us about:
- Communication preferences
- Mobility considerations
- Support persons who will accompany you
- Any other accommodations that would help
We'll do our best to meet your needs.
Service Animals
Service animals are welcome in all our locations. Please let us know if you'll be accompanied by a service animal so we can ensure appropriate arrangements.
Support Persons
If you require a support person to accompany you, they are welcome at no charge. Support persons may remain with you during consultations and treatment as appropriate.
Assistive Devices
Patients may use their own assistive devices in our offices. If you need assistance with any aspect of your visit, please let us know.
Alternative Formats
We can provide information in alternative formats upon request:
- Large print documents
- Verbal explanations of written materials
- Email instead of printed materials
Staff Training
All team members receive training on:
- Accessible customer service
- Interacting with people with various disabilities
- Using assistive devices
- Service animal etiquette
- Supporting patients with diverse needs
Feedback Welcome
We're committed to continuous improvement. If you experience any barriers to accessibility at our offices, please let us know.
How to Provide Feedback
Phone: (613) 728-1511
Email: accessibility@blusky.dental
In Person: Speak with any team member
Mail:
BluSky Dental
20 – 1620 Scott Street
Ottawa, ON K1Y 4S7
We respond to accessibility feedback within 15 business days.
Emergency Procedures
We have procedures to assist patients with disabilities during emergencies. If you have specific needs during an emergency situation, please inform us so we can include this in your file.
Website Accessibility
We strive to make our website accessible:
- Clear navigation
- Readable fonts and contrast
- Alt text for images
- Mobile-friendly design
If you encounter accessibility barriers on our website, please contact us.
Questions?
Have questions about accessibility at our offices? Contact us before your visit and we'll be happy to discuss your needs.
Call: (613) 728-1511
Address: 20 – 1620 Scott Street, Ottawa, ON K1Y 4S7
At BluSky we BEElieve in bringing life to your smile. 🐝